Meet the Team
At Precision Healthcare Solutions, we envision a future where healthcare professionals can rely on us for their comprehensive healthcare needs, knowing they are partnering with a company that values integrity, quality, and the well-being of its staff. Our long-term goal is to expand our solutions and training programs while maintaining our commitment to doing business the right way.
In conclusion, Precision Healthcare Solutions stands out not just for our technical expertise, but for our unwavering dedication to ethical business practices, employee care, and exceptional client service. Our company embodies the values of family, trust, and excellence. We invite you to join us on this journey, as we work to set a new benchmark in the healthcare industry.
Co-Founder and Strategic Advisor
John Borges
John Borges is an accomplished leader with over 17 years of experience in HCC coding and healthcare operations, known for cultivating high-performing, client-centric teams and fostering strong relationships with internal and external stakeholders. John excels at fostering strong relationships with stakeholders, driving program success through operational efficiency and innovation.
He has a proven track record in managing large-scale coding operations, improving compliance standards, and streamlining procedures to enhance performance and reduce costs.
His expertise in problem-solving, compliance, and operational efficiency has driven significant success throughout his career. John is adept at analyzing complex issues, streamlining procedures, and devising innovative solutions to improve overall performance and compliance in medical records and coding documentation.
Beyond his professional achievements, John is deeply committed to his family. Married with four children and two dogs, he and his family love spending time outdoors and enjoying nature. A passionate traveler, John enjoys exploring new places whenever possible. His values of teamwork, balance, and continuous growth resonate in both his personal and professional life.
Co-Founder and Strategic Advisor
Melissa Silva
Melissa Silva is a dedicated health plan executive with a passion for improving healthcare through risk adjustment, quality improvement, and compliance. Throughout her career, she’s led transformative initiatives in risk adjustment reimbursement strategies, regulatory compliance, and NCQA HEDIS Quality. At Precision Healthcare Solutions, Melissa uses her leadership and creativity to develop innovative, data-driven programs that not only improve risk adjustment outcomes but also help health plans and provider groups deliver better care.
Melissa has a strength for aligning teams toward common goals, driving operational efficiency, and achieving strategic objectives.
Her expertise in Risk Adjustment and HEDIS initiatives has driven notable compliance and revenue optimization improvements. Melissa’s thoughtful approach and commitment make her a vital partner to clients, providing customized solutions that strengthen risk adjustment, elevate coding accuracy, and ensure operational excellence.
Outside of work, Melissa lives on the beautiful East Coast with her husband, three kids, and two dogs. They love spending time outdoors and are often found enjoying family activities and sporting events.
Company Values
Integrity: We believe in honest and transparent business practices. Every decision we make is grounded in a commitment to ethical behavior and compliance with industry regulations.
Excellence: We strive for the highest standards in all our services, ensuring meticulous attention to detail and adherence to best practices in medical coding and billing.
Employee Well-being: Our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters professional growth, job satisfaction, and work-life balance.
Client-Centric Approach: Our clients' needs are at the forefront of our operations. We aim to build long-term relationships based on trust, reliability, and superior service delivery.
Education and Empowerment: Through our coder training program, we empower individuals to achieve their certification and excel in their careers. We provide high-quality education and continuous support to ensure their success.
